IT Support Services - South Coast NSW

Tideline IT is the Eurobodalla's trusted local IT expert, delivering premium Managed IT Services and Small Business IT Support to home offices and businesses across the South Coast NSW. Whether you need proactive IT management, a complete cybersecurity consultant to secure your data, or expert data recovery services, we come directly to you - no shop drop-offs, no waiting in queues.

Founded by Kieren, Tideline IT brings enterprise-grade thinking to local, everyday technology problems. We work with tradies, retail businesses, medical practices, home offices, and families - anyone who relies on technology and wants it to just work. Our promise is simple: honest advice, fair pricing, and no jargon.

Managed IT Services

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Tideline IT offers proactive managed IT services for small and medium businesses across the Eurobodalla South Coast. We monitor your systems, apply security patches, and provide remote support so issues are caught and resolved before they disrupt your operations - all without the overhead of a full-time IT team.

  • Proactive system monitoring
  • Patch management
  • Remote support & helpdesk
  • Monthly reporting

Cybersecurity & Backups

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Protect your business from ransomware, data breaches, and accidental data loss. We deploy layered cybersecurity solutions including endpoint protection, secure offsite backups, and user awareness practices. Our digital deadbolt approach means your data stays safe whether you're in the office or working remotely.

  • Endpoint security
  • Offsite & cloud backups
  • Ransomware protection
  • Security audits

Home Tech & Wi-Fi

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Dead Wi-Fi zones, slow internet, and devices that won't talk to each other are frustrating. Tideline IT provides residential technology support across Moruya and the South Coast - from whole-home Wi-Fi mesh systems and NBN optimisation to smart TV setup and home network configuration.

  • Wi-Fi dead zone elimination
  • NBN & router setup
  • Smart device configuration
  • Home network design

Business IT Infrastructure

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From setting up a reliable office network to migrating to cloud-based tools, Tideline IT helps local businesses build the digital foundation they need to grow. We design and implement practical IT infrastructure that scales with your team, keeps your data secure, and reduces downtime.

  • Office network setup
  • Cloud migration
  • Server & NAS solutions
  • Business continuity planning

Domain & Email Hosting

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Take the headache out of managing your online identity. We register your website domains, set up your professional business email, and host it on highly secure, 100% Australian infrastructure. We fully manage everything for you behind the scenes.

  • Professional email
  • Domain management
  • Spam & phishing filters
  • 100% Australian hosted

Business VoIP, NBN & Mobile

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Tideline IT partners with MaxoTel Australia to provide enterprise-grade Voice over IP (VoIP) phone systems tailored for small and medium businesses. This partnership allows us to deliver crystal-clear voice communication, advanced call routing, and flexible phone setups that scale seamlessly with your growing business needs, all hosted on highly reliable Australian infrastructure. We also provide Business NBN connections and mobile Telstra SIM cards.

  • Enterprise VoIP phone systems
  • Business NBN connections
  • Mobile Telstra SIM cards
  • MaxoTel partnership

AI Support & Implementation

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Making Artificial Intelligence simple, safe and useful. We help local businesses and individuals understand how AI can be used to save time, improve efficiency and make technology easier to use.

  • AI Discovery and Planning
  • Setup and Staff Training
  • Safe and Responsible Use
  • Ongoing AI Support

Transparent & Honest Pricing

Whether you need a quick home computer fix, half-day setups, or proactive Managed IT for your business, we keep our pricing clear and straightforward. Standard rate starts at $150/hr.

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Serving Moruya, Batemans Bay, Broulee, Mossy Point, Tuross Head, Bodalla, and surrounding South Coast communities. Standard rate: $150/hr. ABN: 13 590 751 735.