// Straightforward Pricing

Honest pricing for honest work.

Whether you need a quick home computer fix, a regular check-in for a senior family member, or complete managed IT for your business, you'll know exactly what you're paying.

Everyday IT Support Packages

Ideal for casual home users, sole traders, and general fixes. Choose a package or pay our standard $150 hourly rate.

Single Session
$150/hour

Perfect for quick fixes & diagnostics

  • 1 hour of dedicated support
  • Hardware & software diagnostics
  • Virus & malware removal
  • Plain-English advice
  • Travel included (standard zone)
Book a Session
Most Popular
Half-Day Setup
$600

Ideal for new computers & setups (4 hours)

  • 4 hours of dedicated support
  • New computer/device setup
  • Data transfer from old devices
  • Printer & email configuration
  • Basic technology coaching
  • Travel included (standard zone)
Book Half-Day
Full-Day Overhaul
$1,200

Comprehensive IT modernization (8 hours)

  • 8 hours of dedicated support
  • Whole-home Wi-Fi mesh setup
  • Multiple device configuration
  • Complete secure backup solution
  • Smart home device integration
  • In-depth training & coaching
  • Travel included (standard zone)
Book Full-Day

Flexible Hours: Your purchased hours can be used over multiple sessions. If you purchase a Half-Day (4 hours) or Full-Day (8 hours) block, Tideline IT will happily break these hours up to suit your schedule.

Managed IT Support for Business

Transparent, flat-rate monthly packages for your business. Based on our $150/hr standard rate.

Read our All 4 Mechanical Case Study →
Essential
$399/mo

Basic monitoring & support (2 hours).

  • Up to 2 hours of support per month
  • 24/7 System Monitoring
  • Automated Patch Management
  • Basic Endpoint Security
  • Additional support at $150/hr
Enquire Now
Most Popular
Standard
$599/mo

Proactive remote support & protection (4 hours).

  • Up to 4 hours of support per month
  • Next-Gen Antivirus (EDR)
  • Microsoft 365 Management
  • Cloud Backup Management
  • Priority Helpdesk Response
  • Additional support at $150/hr
Enquire Now
Premium
$899/mo

Complete IT management (6 hours).

  • Up to 6 hours of support per month
  • Advanced Threat Protection
  • Security Awareness Training
  • Disaster Recovery Planning
  • Priority VIP Response SLA
  • Additional support at $150/hr
Enquire Now

Project Work & Equipment Upgrades

Please note: Major network upgrades, server migrations, and new hardware deployments are considered Project Work. These fall outside the scope of our standard monthly managed IT agreements and are quoted separately according to your specific project specifications.

ROI Calculator

The True Cost of IT Downtime

When the internet drops, servers go down, or a computer breaks, it's not just an IT problem - it's lost wages and missed opportunities. Use the sliders to estimate how much unmanaged IT issues might be costing your business.

5 staff
$45/hr
3 hours

(Time spent waiting for slow PCs, fixing printers, or dealing with outages)

Estimated Cost of Downtime

$675 /mo

Recommended: Essential Business Plan

$399 /mo

Cost Avoidance & Productivity Gain

Up to $276

Based on redirecting lost downtime into productive hours, plus the peace of mind of secure data.

Stop Wasting Time

Domain & Email Management

Australian-hosted, fully managed domains and professional email. We handle the DNS, spam filtering, and renewals.

Starter
$20/mo

Perfect for sole traders and new ventures.

  • 1 Domain Managed & Renewed
  • 1 Professional Mailbox
  • DNS & Records Management
  • Standard Spam Filtering
Enquire Now
Most Popular
Business Suite
$60/mo

Ideal for small teams requiring reliable communications.

  • Up to 3 Domains Managed
  • Up to 5 Professional Mailboxes
  • Advanced Spam & Phishing Protection
  • Priority Support
Enquire Now
Professional
$120/mo

For established businesses with complex needs.

  • Unlimited Domains Managed
  • 10+ Mailboxes Included
  • Full Microsoft 365 / Workspace Setup
  • Dedicated Account Management
Enquire Now
Official Hosting Partner
Synergy Wholesale

100% Australian Infrastructure

We've partnered with Australia's leading wholesale solutions provider to guarantee your domains and email are hosted locally. Enjoy enterprise-grade reliability, strict data sovereignty, and premium security - all managed by us.

Senior Support Packages

Patient, regular support to help seniors or visually impaired family members stay connected safely.

Pay As You Go
$150/hr

Standard rate, billed in 30-min increments. No commitment.

  • Book a visit whenever you need one
  • $75 minimum charge
  • Troubleshooting, setup, basics
Enquire Now
Most Popular
Peace of Mind
$179/mo

One 45-minute scheduled visit a month, worth $112 alone, plus unlimited phone and remote support.

  • One 45-min home visit every month
  • Unlimited phone support, no extra charge
  • Priority booking for urgent issues
  • Scam and email safety checks
Enquire Now
Family Plan
$299/mo

Two 60-minute scheduled visits a month, plus detailed status updates sent to family members.

  • Two 60-min visits every month
  • Unlimited phone support, no extra charge
  • Update sent to family after each visit
  • Accessibility and Wi-Fi setup included
Enquire Now
Tideline IT

Technology That Works For Your Business

Whether you need ongoing IT support, improved security, faster networks or advice on your next technology project, Tideline IT is here to help. We combine technical expertise with local service to deliver technology solutions that are reliable, practical and easy to understand.

SUPPORTING BUSINESSES ACROSS EUROBODALLA

Tideline IT proudly supports businesses throughout:

Moruya|Batemans Bay|Broulee|Mogo|Tuross Head|Bodalla|Narooma|Dalmeny|Malua Bay|Surrounding South Coast communities

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